Quick Reference:

Questions about an order you have already received: customerservice@cleanersupply.com or call 1-800-388-5410 for an English speaking representative or 1-800-388-0190 for a Korean speaking representative.

Product questions: customerservice@cleanersupply.com or call 1-800-388-5410 for an English speaking representative or 1-800-388-0190 for a Korean speaking representative.

Technical support: asktheexperts@cleanersupply.com or to explore the Articles & Advice section of our web site, click here.

Administration: administration@cleanersupply.com or call 1-607-775-7905.

International Orders: international@cleanersupply.com

Corporate Address: 1059 Powers Road, Conklin, NY 13748-1400.

If you have any questions about our company, the products we offer or the services we provide, please feel free to contact us. You may either e-mail us at the provided addresses below or call us at the toll-free phone numbers we've listed.

  1. Ask a question about a product.

    You can e-mail your question to customerservice@cleanersupply.com or call us at 1-800-388-5410 to speak with an English speaking representative or call 1-800-388-0190 to speak with a Korean speaking representative.

    You may also want to explore the Articles & Advice section of this site. While this area deals with more technical problems and solutions, you may find what you are looking for there. You can use the quick search in that area which will give you a complete listing of any references that there may be to the product you have a question about.

  2. Check on my order or shipping status.

    All in-stock orders placed by 5:00 P.M. ship the same day. Orders placed after those times would ship the following business morning.

    If you would need to modify your on-line order in some manner, please call us directly at 1-800-388-5410 for an English speaking representative and 1-800-388-0190 for a Korean speaking representative.

  3. You need some technical help.

    Explore our Articles & Advice section. This section was put together from many years of questions and research about our products, how to best use them and how to best care for them, and what to do if you have a problem.

    You may also e-mail your question to us or if you need immediate help please call us at 1-800-388-5410 to speak with an English speaking representative or call 1-800-388-0190 for a Korean speaking representative.

    Some questions asked and answered will be added to our Articles & Advice database of questions and answers.

  4. What do you think about our products and service?

    We want to know. We are constantly working on modifications or improvements to our products so that they always exceed your expectations. We want our service to be the same, always exceeding your expectations. So when it does, we want to hear about it, and if it doesn't, we also want to hear about that. You can e-mail us at customerservice@cleanersupply.com.

    Is there something you use that we don't carry, let us know. There is a possibility we may add it to our product line, and if we don't, we can assist you in finding what you need elsewhere.

  5. What do you think about our web site?

    Is it easy for you to use, find our products, does it provide you with the information that you were looking for? If there is anything additional that you would like to see us offer, please e-mail your comments to marketing@cleanersupply.com.