Customer Service

We want your on-line shopping experience at Cleaner's Supply to be as quick and easy as possible. Your 100% satisfaction is guaranteed for all purchases.

Our customer service representatives are trained to help you in all phases of your purchase with us. If you have product questions, or need to return an item, they will gladly assist you.

If for any reason, you are not satisfied, you may return your product for a refund or replacement, we'll even pay for the shipping back.

To return or exchange a product to Cleaner's Supply®:

Please call customer service at 1-800-388-5410 for an English speaking representative or 1-800-388-0190 for a Korean speaking representative or e-mail us at customerservice@cleanersupply.com to receive a return label and form.

For returns on orders placed over 60 days ago a credit will be applied to your Cleaner’s Supply account, in leui of a refund, which may be used towards future purchases. Products must have been purchased in the last 365 days to be returned.

If your order is missing an item or your order is late:

  1. Call customer service at 1-800-388-5410 for an English speaking representative or 1-800-388-0190 for a Korean speaking representative or e-mail us at customerservice@cleanersupply.com. Please include your order confirmation number.
  2. Our customer service representatives will assist you in resolving any problem to your complete satisfaction.

Regarding other comments or inquiries:

  1. Always feel free to contact the customer service department with any comments or questions.
  2. If your question would be product related, you may want to search our "Articles & Advice" section. Or if you are looking for a product you can't find, you can look through the Site Directory of this site; and again, please always feel free to e-mail or call our customer service department.